Transactional SMS
Communication customers cannot afford to miss: OTP, authentication, transaction alerts, payment confirmations, order updates, delivery notifications, account updates, appointment reminders and service notifications.
SMS
Reliable Messaging. Built for Scale.
Reach every customer at every critical moment.
commsIQ SMS helps businesses deliver reliable transactional and promotional communication at enterprise scale. From authentication and alerts to acquisition and customer engagement, SMS remains one of the most powerful ways to reach customers instantly.
Promotional SMS
Turn reach into engagement with product launches, offers, acquisition, cross-sell, seasonal campaigns, reactivation and lead generation.
SMS Capabilities
API integration, campaign management, personalised messaging, automated triggers, delivery reporting, DLT-enabled workflows, CRM integration and analytics.
Do Not Stop at Delivery
Connect SMS with the rest of the customer journey: SMS → WhatsApp → Voice → Conversion.
Transactional SMS
- OTP & Authentication
- Transaction Alerts
- Payment Confirmations
- Order Updates
- Delivery Notifications
- Account Updates
- Appointment Reminders
- Service Notifications
Promotional SMS
- Product Launches
- Offers & Promotions
- Customer Acquisition
- Cross-sell & Upsell
- Seasonal Campaigns
- Reactivation Campaigns
- Lead Generation
Connected Journey
SMS → WhatsApp → Voice → Conversion
FAQs
Can SMS connect into other channels?
Yes. Use SMS for reach and continue the journey on WhatsApp or Voice when customers engage.
Do you support transactional and promotional use cases?
Yes. From OTPs and alerts to acquisition and reactivation campaigns.
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